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Education & Experience
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- 2004 University of Phoenix (Denver, CO)
- BS / BA in Information Technology.
- Onsite computer technician handle trouble shooting workstation, server and desktop PC.
- Custom build PC / Server for home users and business office.
- Networking design and management / System administrator for home and business office.
- Custom design webite, monitor and maintainance web.
- Design database, monitor database and maintainance database.
- Customers phone support and remote support for server and workstation.
- Backup and recovery for windows system.
- 8 years experience support all Windows platform (9.x, ME, NT 4.0, 2000, XP, 2003).
- 2 years experience support for Linux platform (Red Hat, SuSe, Mandrake, CentOS, Knoppix, Ubuntu, etc.)
- Hardware / Software installation, configuration and troubleshooting for Windows.
- Experiences with networking and security for windows: (IEEE 802, DHCP, TCP/IP, UDP, Firewall, Routers, LAN,WAN, SAN, VPN, IIS, DNS, SMTP, POP, SNMP, ISA)
- 4 years experience with software such as:
- a) Anti Virus (Norton, McAfee, AVG, AntiVir, Avast, Bit Defender, NOD32, Kaspersky)
- b) Image Backup (Ghost, Veritas, Acronis, Power Quest)
- c) Documents (Word, Excel, Access, Power Point, Visio, Project, Adobe Acrobat, QuickBooks)
- d) Mail Program and Server (MS Outlook, MS Exchange, IIS, Active Directory)
- e) Programming Software (Dreamweaver, Visual Studio .NET, C, C++, VB, HTML, XML, JavaScript, PHP, Perl)
- f) Database (Access, MS SQL, mySQL, PostgreSQL)
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